Your Business Deserves
More Than
a Listing.

Get Discovered. Go Global. Sell Smarter.

Reach travellers worldwide with AI discovery, video marketing and your own 24/7 AI Sales Concierge.

More ways to be found. More reasons to enquire.

01

Global Exposure

Reach potential customers internationally through a public supplier page, multilingual conversations and shareable links. Visibility is an opportunity, not a guaranteed volume of leads.

02

AI Discovery

Become eligible for relevant AI recommendations when your listing is published. Useful, accurate business information helps Muki match your offering to the visitor’s request.

03

Your Own AI Sales Concierge

Answer customer questions and support pre-booking enquiries 24/7 using the business information you approve. Your human team can join when needed.

04

Video Marketing

Showcase your business through photographs, videos and product pages, helping travellers see what makes your offering worth a closer look.

YOUR NEXT SALES CONVERSATION

How could AI help you win more enquiries?

Show visitors why your business is worth choosing. Ask how your AI Sales Concierge can showcase your offering, answer pre-sale questions and guide interested customers towards your chosen booking or contact options.

WHAT MAKES US DIFFERENT

Show more. Connect more.
Make every connection personal.

Showcase your offerings, answer customer questions and guide interested visitors towards your chosen booking or enquiry options. Accommodation tools are available first.

Showcase what makes you special.

Bring your offering to life with photos, videos and verified details.

Answer the questions that matter.

Help customers explore relevant information through natural AI conversations.

Connect across languages.

Let customers ask questions in their preferred language.

Turn interest into enquiries.

Help interested visitors reach your chosen booking or contact options.

Bring services and experiences into view.

Use approved information and relevant media to explain what accommodation guests can enjoy.

Keep the conversation moving.

Offer configured human chat and contact routes when visitors need your team.

ONE CONNECTED PLATFORM

Your Hospitality Business.
Your AI Sales Concierge.

Muki Connect helps hospitality businesses promote their offerings, engage customers and generate bookings and sales through intelligent, multilingual AI conversations. Accommodation is our first operational sector.

EnquiryExternal bookingAI answersAvailabilityHost in control
SALES AGENT AI

Your Sales Agent AI. 24/7.

An interactive way to showcase your hospitality business and help customers take the next step. Accommodation is our first operational sector.

Answers and follow-up questions, 24/7
Multilingual conversations
Works with your business knowledge
A natural hand-off when customers are ready
01 · AI CONCIERGE & SALES

Your best sales conversation.
Ready whenever customers ask.

Show what makes your business worth choosing, then help customers take the next step.

Your AI Sales Concierge turns approved business information into a warm, focused pre-sale conversation. It brings relevant photos and videos into the answer, explains your offering and helps interested visitors reach your chosen booking or contact route.

Answer questions before customers bookShow relevant photos and videosUse your verified business knowledgeConverse in multiple languagesLet your human team join pre-sale chatGuide customers to booking or enquiry options
Muki AI Sales ConciergeExample
Why should I choose this apartment?
Tell me what matters most for your trip. I can show the property’s verified features and relevant photos so you can explore whether it suits you.
Where can I confirm dates and book?
View the read-only availability calendar, then confirm dates, prices and your reservation on the host’s selected booking website.
Check availability →
02 · READ-ONLY AVAILABILITY

Help visitors check dates.
Keep bookings on your chosen site.

An availability reference for prospective customers, with final confirmation on your booking website.

The guest calendar is read-only. Visitors can view the displayed unavailable dates while considering a stay, then follow your external booking link. Displayed dates may lag their source; your chosen booking website confirms final availability, prices, reservations and payments.

Read-only guest calendarView displayed unavailable datesHelp visitors plan their enquiryNo reservations or checkout in MukiLink to your chosen booking websiteConfirm final dates and prices there
SeptemberIllustration · read only
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03 · PRE-SALE CONVERSATIONS

A personal conversation.
Before they decide.

Help interested visitors get the answers they need before booking.

Visitors can ask your AI Sales Concierge about the offering or contact your team directly before they book. You control which contact routes appear, reply in your private Muki inbox and add an assigned human assistant when needed. WhatsApp is optional and opens separately when you enable it.

Pre-booking questions and enquiriesDirect visitor-to-host conversationsHuman assistants for assigned chatsSaved enquiry contacts and chat historyChoose Muki chat, WhatsApp or bothBookings stay on your chosen website
See a pre-sale conversation
Pre-sale chatIllustrative enquiry
Hello Anna 👋 What would you like to know before deciding whether this apartment is right for you?Muki · Host · example reply
Could I see the kitchen before I book?
Of course. Here are the kitchen photos so you can explore the space before deciding.Muki · Host · example reply
04 · WELCOME SCREEN

Make every arrival feel personal.

Turn the property TV into a warm, useful arrival experience.

Set a personal welcome on the property TV with guest details you enter or receive through an authorised workflow. External iCal feeds are not assumed to provide guest identities.

Optional guest welcomePersonalised for each stayGuest information on the TVProperty informationRemote managementUpdates for the next guest
Welcome, SarahWe hope you enjoy your stay in Cape Town.
Wi-Fi · Check-out · Local tips
05 · ROOM SERVICE CHECKLIST

A room-ready checklist your team can use on a phone.

Room-preparation workflows planned for a future release.

Room Service Checklist is planned for cleaning and guest-ready checks. It is not part of the live property-marketing or external booking flow.

Digital room checklistsCleaning and preparation tasksStaff task completionReport room issuesGuest-ready confirmationConnected to upcoming stays
Room Service Checklist · coming soon

Room 1407

Sarah arrives today · 15:00

✓ Bed prepared
✓ Bathroom checked
✓ Towels replaced
✓ Amenities stocked
✓ Kitchen checked
✓ Welcome items ready
ROOM READY ✓

YOUR DAILY WORKSPACE

Start the day in your Control Centre.

Open your tools, review customer conversations and keep your accommodation work in one place. Your team can use Muki on a phone, tablet or desktop—wherever the work happens.

01

Set up your property

Add the information your guests need and choose the tools that fit your operation.

02

Guide the enquiry

Give visitors a read-only availability reference and choose where they can enquire or complete their booking.

03

Stay in control

Review conversations, help your team and step in when a guest needs a person.

FROM DISCOVERY TO BOOKING

Showcase. Engage. Guide guests to book.

Muki promotes your accommodation and helps visitors decide. Your selected booking platform handles the reservation, final price and payment.

1Visitor discovers your property
2Photos and videos showcase the stay
3AI Concierge answers their questions
4Visitor views the availability calendar
5Guest opens your preferred booking site
6Visitor confirms their reservation on the chosen booking website

Help guests move from interest to a booking website through one clear property-marketing experience.

BUILT FOR MODERN HOSPITALITY

Helpful answers with a personal touch.

Muki Connect is designed for accommodation, tours and experiences, restaurants and dining, and guest services such as wellness and transfers. Accommodation is our first operational sector. The other industry modules are planned and are not yet available.

Hotels & ApartmentsGuesthouses & Holiday RentalsProperty ManagersTours & Experiences · plannedRestaurants & Dining · plannedGuest Services · planned

FROM PROFILE TO DISCOVERY

Build your presence. Start the conversation.

  1. Register

    Create your account or sign in to your existing workspace.

  2. Create your profile

    Add your business information, location, approved details and external booking or enquiry links. Accommodation is the first operational sector.

  3. Upload your media

    Use photographs and videos to bring your dedicated supplier page to life.

  4. Train your AI Concierge

    Review the facts, FAQs and knowledge your Concierge should use before visitors ask.

  5. Publish and get discovered

    Appear in relevant category searches and become eligible for organic AI recommendations.

Your page. Your enquiries. Your booking platform.

Every supplier keeps a dedicated public page with media, useful details and a business-specific AI Sales Concierge. Visitors can enquire directly, or follow your existing external booking links. Muki supports discovery, marketing and pre-booking enquiries; reservations and payments take place on your chosen external platform.

Relevant discovery, with fair rotation

Recommendations use public listing information and visitor relevance. Equally suitable results rotate; paid advertising does not buy a higher organic recommendation rank. Being listed does not guarantee a recommendation or sale.

Optional sponsored advertising

Separate image and video placements may be configured below the Explore discovery area and are clearly labelled Sponsored. They are distinct from organic results. No advertising payment or charging system is introduced in this release.

Analytics — planned

Future analytics are intended to help providers understand discovery and enquiries. A new analytics dashboard is not available in this release.

Growing with hospitality and travel

The platform has a worldwide discovery outlook. Accommodation is operational first. Tours, experiences, dining, transport, wellness and travel services expand as their supplier categories become available; we do not imply complete worldwide inventory.

Create your provider account →Explore the directory →

MUKI CONNECT

Make your hospitality business
easier to discover.

Showcase your business. Engage your customers. Turn enquiries into bookings and sales through your chosen contact and booking options.

AI Sales Concierge · Pre-sale conversations · Read-only availability
Muki ConnectAI guide